Do You Have Questions?
Check out our FAQS below.
Check Out Our FAQs
Who Can Obtain Services?
Certain segments of the population will find our services especially beneficial such as people who are frail; elderly; housebound; terminally, chronically, or acutely ill; physically or mentally challenged; recently discharged from hospital; family caregivers; and accident victims.
When Is The Service Delivered?
We service the Stroudsburg region. If a need arises, we will strive to accommodate anyone who requires service outside this geographical area.
When Are Services Available?
Help is available 24 hours a day, seven days a week to conform to clients’ needs and preferences.
How Are Costs Determined?
We charge a variable rate based on the type of service needed, when it is provided, and where it is delivered.
There are no costs for “non-medical” assessments but charges may be levied for “nursing” assessments. In some situations, mileage fees are applicable. Costs are worked out and discussed with clients prior to commencement of service.
What Are Our Office Hours?
Office Hours are Monday to Friday from 10:00 a.m. to 5:00 p.m. Voice Mail is in place 24 hours a day and checked regularly in order that we can give prompt attention to requests for immediate assistance.
What If I Have A Question?
HL Home Care Agency representative will respond to any questions and provide additional information about our services and in-home assessments.