Who can obtain services?
Certain segments of the population will find our services especially beneficial such as people who are frail; elderly; housebound; terminally, chronically, or acutely ill; physically or mentally challenged; recently discharged from hospital; family caregivers; and accident victims.
When service is delivered?
We service the YOUR Region. If a need arises, we will strive to accommodate anyone who requires service outside this geographical area.
When service is available?
Help is available 24 hours a day, seven days a week to conform to clients’ needs and preferences.
How costs are determined?
We charge a variable rate based on the type of service needed, when it is provided, and where it is delivered.
There are no costs for “non-medical” assessments but charges may be levied for “nursing” assessments. In some situations, mileage fees are applicable. Costs are worked out and discussed with clients prior to commencement of service.
Office Hours are Monday to Friday from 9:00 a.m. to 5:00 p.m. Voice Mail is in place 24 hours a day and checked regularly in order that we can give prompt attention to requests for immediate assistance.
HL Home Care Agency representative will respond to any questions and provide additional information about our services and in-home assessments.